Description
This Standard for business continuity management specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.
The requirements specified in this l Standard are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity.
It is not the intent of Standard to imply uniformity in the structure of a Business Continuity Management System (BCMS), but for an organization to design a BCMS that is appropriate to its needs and that meets its interested parties’ requirements. These needs are shaped by legal, regulatory, organizational and industry requirements, the products and services, the processes employed, the size and structure of the organization, and the requirements of its interested parties.
This International Standard is applicable to all types and sizes of organizations that wish to
- a) establish, implement, maintain and improve a BCMS,
- b) ensure conformity with stated business continuity policy,
- c) demonstrate conformity to others,
- d) seek certification/registration of its BCMS by an accredited third party certification body, or
- e) make a self-determination and self-declaration of conformity with this International Standard.
This International Standard can be used to assess an organization’s ability to meet its own continuity needs and obligations.
TABLE OF CONTENTS
| Contents | Page | |
| 0 | Introduction | vi |
| 0.1 | General | vi |
| 0.2 | The Plan-Do-Check-Act (PDCA) model | vi |
| 0.3 | Components of PDCA in this International Standard | viii |
| 1 | Scope | 1 |
| 2 | Normative references | 1 |
| 3 | Terms and definitions | 1 |
| 4 | Context of the organization | 9 |
| 4.1 | Understanding of the organization and its context | 9 |
| 4.2 | Understanding the needs and expectations of interested parties | 9 |
| 4.3 | Determining the scope of the business continuity management system | 10 |
| 4.4 | Business continuity management system | 10 |
| 5 | Leadership | 10 |
| 5.1 | Leadership and commitment | 10 |
| 5.2 | Management commitment | 10 |
| 5.3 | Policy | 11 |
| 5.4 | Organizational roles, responsibilities and authorities | 11 |
| 6 | Planning | 12 |
| 6.1 | Actions to address risks and opportunities | 12 |
| 6.2 | Business continuity objectives and plans to achieve them | 12 |
| 7 | Support | 12 |
| 7.1 | Resources | 12 |
| 7.2 | Competence | 12 |
| 7.3 | Awareness | 13 |
| 7.4 | Communication | 13 |
| 7.5 | Documented information | 13 |
| 8 | Operation | 14 |
| 8.1 | Operational planning and control | 14 |
| 8.2 | Business impact analysis and risk assessment | 14 |
| 8.3 | Business continuity strategy | 15 |
| 8.4 | Establish and implement business continuity procedures | 16 |
| 8.5 | Exercising and testing | 18 |
| 9 | Performance evaluation | 19 |
| 9.1 | Monitoring, measurement, analysis and evaluation | 19 |
| 9.2 | Internal audit | 19 |
| 9.3 | Management review | 20 |
| 10 | Improvement | 21 |
| 10 | Nonconformity and corrective action | 21 |
| 10 | Continual improvement | 22 |
| 11 | Bibliography | 23 |

