Description
This part of ISO 15489 Provides guidance on managing records of originating organizations, public or private, for internal and external clients.
TABLE OF CONTENTS
| Contents | Page |
| 1 Scope | 1 |
| 2 Normative references | 1 |
| 3 Terms and definitions | 1 |
| 4 Benefits of records management | 4 |
| 5 Regulatoryenvironment | 5 |
| 6 Policy and responsibilities | 5 |
| 7 Records management requirements | 6 |
| 8 Design and implementation of a records system | 8 |
| 9 Records management processes and controls | 12 |
| 10 Monitoring and auditing | 18 |
| 11 Training | 18 |