Description
This standard provides the basic requirements for the operation of a general Hospital. It applies to management and staff of health facilities and policy makers.
TABLE OF CONTENTS
| Content | Page |
| 1 Scope | 1 |
| 2 Normative reference | 1 |
| 3 Terms and definitions | 1 |
| 4 Leadership and Management | 2 |
| 4.1 Leadership | 2 |
| 4.2 Management | 3 |
| 5 Human resources | 3 |
| 5.1 Health care professional and other professionals | 3 |
| 5.2 Personnel management | 4 |
| 5.3 Volunteers | 4 |
| 6 Administration | 5 |
| 7 Quality management and improvement | 5 |
| 7.1 General | 5 |
| 7.2 Quality management and improvement plan | 5 |
| 8 Waste management | 6 |
| 9 Patients | 6 |
| 9.1 Patient treatment | 6 |
| 9.2 Patient and family rights | 7 |
| 10 Information | 7 |
| 11 Research | 7 |
| 12 Medical care | 7 |
| 13 Surgical services | 8 |
| 14 Anaesthesia services | 9 |
| 15 Laboratory services | 10 |
| 16 Radiology services | 11 |
| 17 Pharmaceutical services | 11 |
| 17.1 General | 11 |
| 17.2 Storage, preparation, safeguarding, and dispensing of drugs | 12 |
| 17.3 Record keeping | 12 |
| 18 Ambulatory services | 12 |
| 19 Health and safety | 13 |
| 20 Prevention and control of infection | 13 |
| 21 Disposal and sterilising unit | 14 |
| 22 Food services | 15 |
| 23 Laundry services | 15 |
| 24 Housekeeping services | 15 |
| 25 Maintenance services | 15 |
| 26 Resuscitation services | 16 |
| 27 Central supply services | 16 |
| 28 Social services | 17 |
| 29 Nursing care services | 17 |
| 30 Critical care unit | 18 |
| 31 Palliative care services | 18 |
| 32 Perinatal services | 19 |
| 33 Paediatric services | 20 |
| 34 Rehabilitation therapy services | 21 |
| 35 Psychiatric services | 21 |
| 36 Outpatient services | 22 |
| 37 Medical records | 22 |
| 37.1 General | 22 |
| 37.2 Storage and retrieval | 22 |
| 37.3 Indexing and authentication | 22 |
| 37.4 Retention and review of records | 23 |
| 37.5 Information contained in medical records | 23 |
| 38 HIV Management | 25 |
| 38.1 General | 25 |
| 38.2 Antiretroviral therapy programmes | 25 |
| 38.3 HIV Testing and Counselling | 25 |
| 38.4 Opportunistic infections | 26 |
| 38.5 Community involvement | 26 |
| 39 Emergency and disaster plan | 26 |
| Bibliography | 29 |